Our Service – Earthstar

A Packaged Service

Earthstar creates a packaged service for your business to deliver on your sales distribution goals. We invest the time in upfront conversations, to understand your business, products and your overall needs. We work to build you new business sales and to maintain your existing clients – you can choose to do both or either as required.

Our packaged service is adjusted around your situation and includes:

Providing the retailer, a face for your business

Ensuring a qualified, known & friendly face to your business.
Reliable interface between the retailer and the supplier with efficient and effective reporting.
Provide knowledge and tips on the products and how to have a healthy balanced lifestyle to retail clients and consumers.
Merchandising your existing & new clients, checking shelves, taking orders, check pricing or product placement issues.
Introducing new product offerings as they become available and ensure entered in the retail stores system.
In store demos, mini expos, talks and tastings (this is a new and exciting offering)
Retailers enjoy working with us – they consider us as unpaid extension of their own staff, knowing we take care of the products and value their business like a partner

Grow and develop your business further with speed and efficiency.

Create new clients and grow sales through hunting for new emerging markets.
Help promote your products and brand via our Facebook pages and web site, as directed by yourselves.
Business innovation through a new business model we are developing based on natures eco system, which we call “EcoPrenewership”

Keeping you informed on Sales

Overall account management, resolve issues and queries
Be an ambassador for your brand and assist in creative marketing ideas.
Provide information on “competitors”
Detect and pass on new market trends
Assist with account set up, payments

We go beyond just “Sales.” We go the extra mile and provide a passionate, enthusiastic and professional attitude where we transform our lifestyle to experience your products as a healthy, valuable “food medicine.”

How we deliver our service

We have an efficient and effective delivery model for our services, which has created a unique proposition for suppliers and retailers. Suppliers enjoy working with EarthStar, as we remove the challenge of sales management and growth. Retailers enjoy our relationship, and are highly motivated to buy from us in knowing that we grow together – they also love that we are flexible in our range and can bring them a steady stream of new and exciting product opportunities.

Our service delivery is built on:

Making sales happen

Leveraging off our existing database and strong relationships from 22 years of sales and extensive business knowledge, focused exclusively on the health, organic and gourmet food market.
Personal visits and back up phone calls and or emails.
Using a strong sales focus and knowledge of the products in this field.

Product and Industry knowledge

Educating potential clients on the benefits of using nutritious, unprocessed food and spices as a basis for true sustainable health.
Educating retailers on satisfying the demand for sustainable products will bring more than clients, it will bring “raving fans,”
Using the above approach, Earthstar has discovered many retailers that initially were not interested in purchasing, soon became happy clients.

Deep personal experience

By living the lifestyle we preach, and using the products ourselves, real integrity and authenticity is demonstrated, which creates a compelling energy, from which clients recognise and therefore purchase.
Also through Tony’s experience he can easily recognise clients that fit within the “target” range, therefore eliminating the need for “hard sell” and enabling a successful conversion rate of around 80% depending on the state of the market, the quality of the product and price point.
Tony’s experience in the market also means he can avoid most of the troublesome, low end or poorly run businesses, many of whom do not pay well.
Through superior communication and NLP techniques, we inspire people to act positively for all round winning scenarios.